How an NCR Dental Clinic Recovered 25+ Monthly Patient Bookings with Zeliks Dental AI
25+ Bookings / mo
20 hrs / wk
The Operational Challenge
The dental clinic missed over 30% of incoming patient phone calls during peak consultation hours and after clinic closing. Front-desk staff were overwhelmed by manual scheduling and repetitive treatment queries.
The Engineered Solution
We deployed Zeliks Dental AI—a 24/7 AI front-desk assistant integrated directly into their WhatsApp Business account and appointment calendar. The AI immediately responds to missed calls, answers treatment FAQs, and books confirmed appointments.
Technical Architecture Highlights
- WhatsApp Cloud API webhook handler on TanStack Start
- Custom-trained AI agent with clinic pricing, doctors, and scheduling rules
- Two-way calendar sync preventing double-bookings
- Automated SMS/WhatsApp reminder triggers reducing no-shows by 40%
In the first 60 days, the clinic recovered 54 new patient appointments that would have otherwise gone to competing clinics, adding significant recurring practice revenue.